We know that the efficient and effective operation of teams in an organization is the foundation of a dynamic and efficient company, and therefore one that is successful.
If we among ourselves communicate properly, the effects of our actions are better and goals are achieved faster. We can get reliable feedback from the client, whose project is carried out on time and according to his expectations.
At Indevops, we use just three tools to communicate. This makes it very easy to resolve topics quickly, eliminates distractions, so that the exchange of ideas between us is smooth, and this is true no matter what location we are working from or what time zone.
In the first place, we do not send e-mails among ourselves but work exclusively on tasks, for which we use Easy Redmine. They can be viewed by all interested parties. Anyone can add a note to a task, suggest a solution or suggest an idea for a topic at a time that suits them. As you associate sites like Jira or Discourse, our Easy Redmine is just such a solution. We also use additional specialized tools in other areas of the company, such as our DEV team uses GitLab.
Although we take great care of the quality of the verbal content so that it can be understood by the entire group.
For remote as well as hybrid meetings, we use Teams. We don’t chat on them because those are distracting, we use them for the collaborative, face-to-face interaction that people need. For example, this is how we do our daily, coffee breaks or the virtual office where we meet every two days.
There’s also email, but it’s only used for external communication, which is visible in Easy Redmine anyway, giving continuity to internal and external communication.
What does this give us?
It allows continuous knowledge sharing, a sense of co-creation and co-responsibility, unfettered exchange of ideas, but also better quality and clear and transparent rules.
With us, everyone is a co-creator, and the whole thing is a natural knowledge base for others, both future and current collaborators. Thus, we eliminate the search for knowledge in many resources, which greatly speeds up finding the right issue of interest.
And also why is that? For me, the coolest thing is the reduction of distractions, which have always been chat and email. I remember my experience in previous companies how e-mails created the so-called snowball effect. Familiar? It’s how each person on the mailing list adds another person just to get the task off their chest. How much time I wasted reading emails that didn’t apply to me, instead of getting on with the job. And the best part was when someone came to me, or wrote in chat whether I had already read their e-mail.
Let us know how, it looks like for you.