Introduction to IT Automation – What is it and why is it worth it?

Introduction to IT Automation – What is it and why is it worth it?

Today we want to tell you Mark's story about the IT automation process at his company.

Marek, head of IT at a large company in “X” industry, was sitting in his office reviewing reports. Another month, another complaint from the business – too long implementation time for changes, frustrating procedures, endless approvals. Many years agok before automation in IT world, Marek’s company implemented ITIL-based processes, as did many other companies in Poland. This brought order to many aspects of IT management, which was an undoubted success. Unfortunately, there were also dark sides to this solution. Even the simplest change required going through a multi-stage approval process.

At our Mark, any need or change in the form of, for example: IP address, operating system, application server, opening network traffic, granting permissions meant time-consuming fiddling with setting up so-called tickets, waiting for approval from decision-makers and finally on manual configuration and updating of the CMDB database.

 

What was the outcome?

How do you think the “Branded” business was satisfied with the timing of the new services? No. He was constantly waiting and asking what stage the service was at. After a while, everyone was tired and irritated “because how much can you do”. When the level of “pain” reached its highest amplitude Marek decided, after consulting with us, to introduce some kind of automation that would speed it all up, relieve his team of the daily repetitive tasks.

However, it is important to remember that once automation is implemented, not much can change. Fact, the administrator performs his tasks in a standardized way, but the implementation time for changes remains almost the same. Why?

It takes an administrator about an hour to manually install an operating system and bring it up to standards in the organization. With automation, this time is reduced to 10 minutes – a gain of six times. The problem is that the administrator waits about five business days for all approvals in the ticket system. As a result, the whole process shortens from 5 days of waiting and 1 hour of work to…. 5 days of waiting and 10 minutes of work.

The percentage gain for the business? A mere 0.07%. In practice – almost nothing

 

Mission: IT Automation- what did we do differently?

We automated the entire process from the moment the service was ordered in the ticket system, getting all the “approvals”, to bringing it to “life” ending with automatic updates in the CMDB database. Going further… and what happens when someone after time finds it necessary to add resources…. zadem problem, automatic acceptance, expansion and modification of entries in the CMDB database.

We have been realizing for years for our clients (not only for Mark) services that will save time for teams on boring and repetitive activities, We support them with our passionate team 😁 and VMware Cloud Foundation private cloud, soon in the latest version 9 (VCF9):

🔗 VCF9 – VMware Cloud Foundation 

🔗 VCF/VVF Indevops Addons

What does this look like in practice?

We approach the entire process by designing it together with the customer, so that everything works more simply. As a result, business teams no longer have to wait weeks, and the infrastructure is ready within hours.

Results?

We approach the entire process by designing it together with the customer, so that everything works more simply. As a result, business teams no longer have to wait weeks, and the infrastructure is ready within hours.
The results?

  • Change implementation time reduced by 80%.
  • No user frustration.
  • Increased efficiency of the IT team.

Marek knew it was the right decision. His company became more competitive and his IT department became a true partner to the business, not just a support department.
Be like Marek! Make your IT run just as smoothly. Contact us and find out how to do it!

Check our youtube and see what’s new!

 

💚 INDEVOPS

New Era in IT: INDEVOPS and Onteon Tech Join Forces!  Agent & Software Management VCF & VVF based

New Era in IT: INDEVOPS and Onteon Tech Join Forces! Agent & Software Management VCF & VVF based

New Era - Agent & Software Management VCF & VVF based. Indevops and Onteon Tech join forces!

🚀 We have an important news for you! We’re just about to launch a partnership with Onteon Tech, and together we’re creating a new tool Agent & Software Management VCF & VVF based. Indevops and Onteon that will surely solve some of your IT problems that often creep into complex corporate environments. 🎉

About Onteon Tech - innovation from Poland in the IT world!

Onteon Tech is a Polish company creating cutting-edge IT solutions. 🌟 Tools that help orchestrate, scale and manage applications. Their flagship product, Onteon, is a lightweight alternative to Kubernetes, and much easier to learn. 🚀 Onteon is a real magician – it supports modern, distributed, native, container and even legacy applications. Plus, it has a built-in service mesh, making it ideal for managing applications in any business.

The result of our collaboration: Agent & Software Management VCF & VVF based.

And now the best part! As part of our collaboration with Onteon Tech, we plan to create a tool Agent & Software Management VCF & VVF based that makes it easier to manage applications in private and public clouds. We will combine our experience in cloud optimization with Onteon’s advanced technology to deliver a solution that will automate processes and be easy to use – because who doesn’t like simple but effective tools? 😎

 

What is makes perfect sense?

Polish IT is a real treasure trove of talent! 💎 The collaboration with Onteon Tech is an example of how our Polish companies are joining forces to create something unique that can conquer international markets, so Together we can really do a lot! 🌍

What's next?

We’re excited, because there’s a lot of work ahead of us, but also a lot of fun in creating this tool. We will keep you updated on the progress, so be sure to follow our channels and get ready for more! 📲

About INDEVOPS

And for those who don’t know INDEVOPS – we are a company that helps companies automate IT processes and make everything run like clockwork. ⏰ We have the experience, passion and full hands to make every step of the project – from idea to implementation – perfect!

❤  Read more about INDEVOPS

Let's summarize why Agent & Software Management VVF & VCF based is an exciting news?

Cooperation with Onteon Tech is a step towards the future of Polish IT! 💡 Together we will create a tool that will help your companies spread their wings. We look forward to the moment when we can share the fruits of this cooperation and then it will happen! 🔥

🔥 We got it! VMware vExpert Award 2025! 🔥

🔥 We got it! VMware vExpert Award 2025! 🔥

Indevops experts awarded the prestigious VMware vExpert Award 2025!

“There were three of us, different blood in each of us, but one goal guided us” (quoting the classic Polish rock band Perfect ‘Autobiography’ 😊): to win VMware vExpert Award 2025! 💪🎉

    Huge congratulations to the entire Indevops team:
    🚀 Pawel Orzechowski
    🚀 Pawel Koper
    🚀 Marcin Rzepa

    This award is proof of our passion for VMware technology, knowledge sharing and continuous development. Thank you to the vExpert community and VMware for this prestigious award!

This is just the beginning – we keep going! 🔥

 #vExpert #vExpert2025 #VMware #Indevops #CloudComputing #DevOps #ITAutomation 🚀

Check out our video and our way to this title! 😊

👉 Trust the specialists and optimize your IT with dedicated  INDEVOPS  solutions.

📩 Want to find out how we can help your organization? Contact us and get IT that works!

Indevops Managed Services – A New Era of Scalability and Performance!

Indevops Managed Services – A New Era of Scalability and Performance!

Indevops Managed Services - A New Era of Scalability and Performance!

In a world where technology is advancing at a dizzying pace, managing IT infrastructure and business services is becoming increasingly challenging, especially with the growing role of artificial intelligence. One example is the use of AI in monitoring infrastructure and business services – machine learning algorithms analyze system logs, detect anomalies and predict potential failures before they affect system performance. Another area is the automation of resource management in the cloud, where AI dynamically allocates resources depending on the current load, minimizing costs and improving operational efficiency. That’s why we at Indevops have been focusing on Managed Services for over 6 years.

So, what is Indevops Managed Services?

Managed Services is end-to-end IT support that allows companies to focus on their key business goals while we take care of infrastructure, security, system performance, application watch.

What exactly do we offer?

Full management of IT infrastructure and business services – from virtualization to storage to security, with guaranteed business continuity and optimization.

Process automation – we also implement cloud-based solutions that streamline daily operations, reduce costs and increase efficiency.

Monitoring and support – additionally, no matter what circumstances arise, you can always count on our team of experts to ensure the security of your IT environment.

Flexibility and scalability – we customize services to meet your needs, regardless of company size or industry.

Kubernetes management (k8s) – we also handle the deployment and optimization of Kubernetes clusters to keep your applications running stably, securely and efficiently. We automate CI/CD processes, provide monitoring and keep your environment in top shape.

Sarkan is the future of HCI infrastructure, built with Kubernetes in mind. This solution  combines ease of deployment, intuitive operation and low maintenance costs with the powerful capabilities of Kubernetes. Therefore, when you choose Sarkan, you are investing in technology that provides the speed and flexibility you need to scale your business.

In addition, our Development Team creates for you:

Indevops Addons are unique extension packages (management packs) that streamline the management of your IT infrastructure and business services, automate operations and increase the efficiency of your VMware VCF, VVF and Kubernetes environments. With them, you can deploy solutions faster, optimize resources and gain complete control and awareness of your environment all in one place!

Indevops Offer

Sarkan.io

VCF & VVF Addons

Indevops Oferta

Sarkan.io

Innowacyjne VVF & VCF Addons

Our Managed Services mean peace of mind for you and maximum efficiency for your infrastructure.

Want to find out how we can help your organization? Contact us and get IT that works!

#ManagedServices #CloudComputing #Kubernetes #DevOps #AI #ITAutomation #ITSecurity #VMware #Infrastructure #Scalability #ITSupport #Indevops.

INDEVOPS.

 

10 Reasons Why VMware Cloud Foundation 9 is a Game Changer in Private Cloud!

10 Reasons Why VMware Cloud Foundation 9 is a Game Changer in Private Cloud!

Last week, we had the opportunity to attend a presentation by a VMware by Broadcom employee at our office about upcoming changes, including the release of VMware Cloud Foundation 9. Before diving into that topic, my team of specialists, who have successfully implemented VMware products for years, analyzed the scale of transformation that has taken place over the past year in the private cloud space delivered to clients by VMware. We are truly impressed by these changes and the announcements regarding version 9.

Introducing a single interface for managing an entire private cloud platform, which from the moment of deployment allows for the division into smaller, isolated units, known as tenants, is a significant change. The ability to quickly allocate dedicated space, for example, for developers, is just the beginning.

In the next step, the tenant administrator can create a VPC (Virtual Private Cloud), where the VPC user can independently divide the VPC into logical network segments, introduce their own firewall policies (microsegmentation), and decide whether traffic will be allowed to exit the VPC.

But what if communication is needed between two or more VPCs?

At the tenant level, the administrator can establish communication between them. Additionally, VPC management can be performed at different levels – from the self-service catalog (VCF Automation), the NSX management console, or even directly from the vCenter console. 

Management can also be carried out via command-line and code. There’s something for everyone.

    Let's move on to the main private cloud interface.

    This is the level where the administrator is responsible for maintaining and developing the entire private cloud environment. The actions taken at this level directly impact what tenant administrators can access later.

    It is crucial to delegate this level to individuals in the organization who are disciplined yet imaginative, capable of developing new services, and leveraging the full power of the platform. The best approach is to build a team consisting of administrators from various fields: virtualization, storage, networking, security, and Kubernetes platforms. This way, we accomplish something extremely important—creating a team that operates beyond traditional technological silos. This approach gives the company tremendous power. Everything moves faster, processes become simpler, visibility increases, and the team no longer blames problems on other departments.

    This approach ultimately leads to higher SLA levels for applications and lower total IT costs (TCO). There has been a lot of discussion about costs recently, but few have mentioned that these costs can be significantly reduced using VMware’s private cloud platform.

    Few people may also be aware that the price of VCF has been reduced by 50% following Broadcom’s acquisition.

    Returning to what administrators can achieve within the main interface, the first step is defining the source of cloud users, whether it be Active Directory, Okta, ADLDS, or another system.

    Next, there is a module responsible for managing all administrative passwords within the cloud environment, including mechanisms for their automatic renewal after a specified period. Once this is configured, the next step is handling and monitoring certificates used for connecting to the private cloud and its components. Everything is visible in one place—what certificates are issued, their expiration dates, and the option for automatic renewal. Simple yet essential for daily cloud platform maintenance.

    Now that certificates are handled, let’s move on to cloud lifecycle management.

    This refers to managing updates for the entire platform, including server firmware, from a single location, without worrying about dependencies between cloud components. VCF Operations takes care of this. The platform also features Live Patching, allowing for cloud updates without the need to restart physical servers.

    Every administrator knows how long it can take to get approval for server downtime from the business side. With Live Patching, the green light is always on. Those familiar with patch management in large organizations understand the savings involved. The cloud management console also includes a component for tracking configuration changes.

    The workshop leader mentioned that 20 years ago, he wanted to implement a similar mechanism for tracking changes in configuration files, recognizing that the lack of such visibility combined with a large team could lead to failures.

    Some may argue that ITIL already addresses this issue on another level. That’s true, but in the case of an intruder breach, this system quickly reveals what changes were made to facilitate unauthorized access.

    We believe monitoring discrepancies between configurations set by VCF9’s main cloud administrators and those modified at a lower level in vSphere is crucial.

    Moving forward, what else did we find interesting in VCF9?

    Cloud-wide capacity management allows for easy expansion with additional nodes from the same portal. There is also something for security teams.

    The cloud solution’s security status is visible in real time. The final key aspect is monitoring what happens within the cloud, including log collection, correlation, and visualization. Those familiar with Aria Operations and Aria for Logs will notice that everything is now integrated into a single core console—VCF Operations.

    Here’s a tip: In addition to monitoring the VCF9 cloud software itself, IT infrastructure and applications should also be monitored. We can assist with delivering ready-to-use monitoring components within VCF Operations.

    At the final stage, our VCF9 administrator team creates tenants, appointing additional administrators responsible for using the platform.

    There is a list of our Addons – Explore 👉

    What exactly does this usage entail? What services are consumed, and where do they come from?

    VCF9 administrators, using VCF Automation, provide ready-to-use services built into the platform, such as IaaS, PaaS, CaaS (Container as a Service), Private AI, AVI Load Balancer, and advanced security. Additionally, they can create dedicated services tailored to the needs of our clients.

    We appreciate that the entire cloud platform is software-driven from the infrastructure side, including virtualized computing power, storage, networking, and security.

    This gives us power. The lack of manual integration of these components, dependency checks, and post-upgrade testing brings immense organizational benefits and reduces time consumption. This can be quantified.

    In some large companies in Poland, teams of over 20 people are dedicated solely to building a service catalog based on outdated technology silos. Eliminating these silos finally allows organizations to enter the 21st century—where, incidentally, we have already been for 25 years.

    Service creation can be done through a graphical interface, where logical cloud entities are combined into a single service, or through code. After all, some people prefer coding. A solid strategy from VMware.

    It is also worth mentioning that within the service catalog, we can see the costs associated with the services ordered by users, while our main VCF9 administrators will have visibility into the total cost of the entire platform.

    For advanced organizations, VCF9 allows the implementation of ChargeBack or ShowBack. Of course, the visibility of service costs or cost recovery is determined by our main VCF9 administrators.

    To conclude the discussion on VCF Automation, it is important to note that tenant administrators will be able to leverage the capabilities offered by VCF Operations. This will enable them to monitor resource utilization levels directly from their consoles.

    We have comprehensive cloud management support, and significant and important changes lie ahead.

    Now, we will move on to the infrastructure-related section, starting with vSAN—what changes are happening in this area? What do we like about them?

    First and foremost, we focus on using affordable NVMe storage, which we install in our servers. Some might be surprised that I call it affordable, but in recent years, this technology has become widespread, significantly lowering its cost. Those who are savvy shoppers know how to buy smartly at a low cost—and we can help with that too.

    The new vSAN ESA architecture, combined with NVMe drives (which provide fast read and write speeds) and fast, cost-effective Ethernet networks (25, 50, 100 GbE), paves the way for new functionalities. One of the most anticipated features, as mentioned by the speaker, is efficient snapshots of virtual machine disks.

    Snapshots can be stored for long periods and even created in a mode that prevents modifications for a specified time. This is a simple but effective safeguard against administrative errors, cyberattacks, and ransomware attempts.

    We like this solution because it allows for multiple snapshots and the creation of a self-service feature, enabling users to restore data on demand. Moreover, snapshots can be used to recover test and pre-production environments from a specific point in time.

    Additionally, vSAN will introduce global deduplication—after data is reduced through compression, further savings can be achieved. There will also be direct vSAN-to-vSAN replication, bypassing higher layers. This feature is ideal for companies needing to build a long-distance DR solution.

    For shorter distances (up to 200 km over fiber – 5 ms latency), a vSAN stretched cluster is an excellent choice.

    Moving on to the hypervisor.

    Two things caught our attention. The first is support for new processors that will dominate the market—ARM processors. We all use them in our smartphones. Due to their high performance and low power consumption, these processors can help reduce energy costs in data centers. The second exciting development is the introduction of an automatic RAM tiering system. It categorizes memory into frequently used and rarely used segments. The rarely used memory is automatically offloaded to NVMe storage. We previously mentioned that investing in NVMe technology in servers is a wise choice. If your company has established server standards, now is the time to update them by incorporating at least 6–8 NVMe drives. It’s also worth selecting high-performance processors with strong per-core performance.

    Feel free to reach out to us—we’re happy to help if needed!

    Finally, it’s worth mentioning networking. SDN in the cloud offers great flexibility with the introduction of VPCs and significant operational cost savings.

    I’ll cover this topic in more detail in my next article, where I’ll focus on networking and advanced security mechanisms in VCF 9.

    To sum up:

    VCF 9 is a step in the right direction. Now, we just have to wait for the final product, but for those looking to take advantage of cutting-edge solutions today, I recommend VCF 5.2.1, which already includes many innovations we’ve discussed.

    One last key takeaway: Breaking out of technological silos with VCF, reducing the number of IT devices in data centers, and minimizing dependencies between components—this isn’t just about entering the 21st century; it’s also about drastically lowering TCO costs.

    Let’s talk! We’d love to share the details with you!

    👉 List of VCF Operations Add-ons Developed by Indevops

    We remind you of our presentation at VMware Explore 2024 in Barcelona.
    See Indevops in action! That’s where we first heard about VCF 9.

    We demonstrate how to take cloud automation to the next level with VMware Cloud Foundation, integrated with VCF, Oracle Cloud, Azure Cloud, and many other platforms. Through real-world use cases and practical code examples in Terraform, VMware Orchestrator, PHP, PowerShell, JavaScript, and Python, we show how to automate complex processes and enhance operational efficiency.

    Want to streamline resource management, automate configurations, and integrate clouds? This session is a must-see!

    👉 Watch the VMware Explore Barcelona 2024 recording –
    Mastering Multi-Cloud Automation and Beyond with VCF Aria Automation